Service Fee

At CANDA, we believe great IT support shouldn’t come with confusion or surprise costs.
Our managed IT service plans are clear, flexible, and built to fit your business — whether you’re a single-location dental practice, a busy pharmacy, or a growing national enterprise.

We offer both subscription-based and ad-hoc options so you can choose what works best for your operations and budget.

Remote Support

$65 Ex.GST

per 30mins

  • Support Hours

    Mon – Fri: 9:00 am – 10:00 pm
    Sat – Sun: 10:00 am – 8:00 pm

  • Minimal time

    30 MinsAdditional time calculated in 30 Min Blocks

Return to Base

$65 Ex.GST

per 30mins


  • Support Hours

    Mon – Fri: 9:00 am – 6:00 pm
    Sat – Sun: 10:00 am – 3:30 pm

  • Minimal time

    30 MinsAdditional time calculated in 30 Min Blocks

Onsite Support

Collaborative workspace with engaged individuals.

$180 Ex.GST

per 60mins


  • Support Methods

    On-PremiseTravel Time is Not Calculated

  • Support Hours

    Mon – Fri: 9:00 am – 6:00 pm

  • Minimal time

    1 HourAdditional time calculated in 30 Min Blocks2 Hours for CBD CustomersAdditional time calculated in 30 Min Blocks

After-hours Support

$250 Ex.GST

per 60mins


  • Support Methods

    On-PremiseTravel Time is Not Calculated

  • Support Hours

    Mon – Fri: Before 9 am – After 6 pm
    Sat – Sun: All weekend

  • Minimal time

    1 HourAdditional time calculated in 30 Min Blocks2 Hours for CBD CustomersAdditional time calculated in 30 Min Blocks

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